Things happen to chimneys requiring repairs.
A fireplace inside your home has hot fires burning inside, and the job of the fireplace system is to insulate the home from the hot stuff and to get rid of the smoke and gases produced by the fire.
Masonry chimneys are prone to develop cracks and sometimes they have gaps between pieces which is where mortar is supposed to be. Cracks and gaps can let heat through to get close to the wood structure of the house.
Metal prefabricated systems have their own peculiar areas of difficulty. Sometimes a poor installation allows flue pipe sections to separate, leaving a gap. Sometimes the wall panels in the firebox crack and need to be replaced. Sometimes the pipe sections get bent during the original installation and don’t fit together properly.
Either way, we work hard to do an accurate inspection in the first place and then, if repairs are needed, do all of the needed repairs to a very high level of quality.
After the repairs are done, and the job is paid, we send one of our inspectors back to the job a few days or a couple weeks later to do a “double check” inspection, with a video inspection of the inside of the chimney. The inspector will compare what we were supposed to do with what he now sees. If everything is fine, it passes. If there are small things to touch up which the inspector can do then and there, he does so, and it’s a pass. Sometimes the “re-do” is more extensive and we have to send the repair crew back out to spend an hour or half a day or a day to make things right. (At our expense.) We don’t like to spend that money, but we like more to have a finished, high-quality repair that we can feel proud of.
In the end we feel proud of all our repairs.
So that you and your family will be safe.
Hope that helps.
Mike, The Chimney Guy
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